Privacy Policy

Last updated: 20/01/2026

STEIGENS LLC (“STEIGENS LLC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

  • Name
  • Company name
  • Email address
  • Phone number
  • Delivery or billing address
  • Enquiry or order-related details

b. Non-Personal Information

Automatically collected data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website
  • Referring URLs

2. How We Use Your Information

We use the collected information for purposes including:

  • Responding to enquiries and requests
  • Processing orders and corporate gifting requirements
  • Providing quotations, samples, or service updates
  • Improving website performance and user experience
  • Marketing, promotional, and business communication (where permitted)
  • Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Enhance website functionality
  • Understand user behavior and traffic patterns
  • Improve marketing effectiveness

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Sharing of Information

STEIGENS LLC does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With trusted service providers involved in website hosting, analytics, logistics, or payment processing
  • To comply with legal obligations or enforce our rights
  • In connection with a business transfer, merger, or acquisition

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system can be guaranteed as 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications
  • Request restriction of processing

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. STEIGENS LLC is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

STEIGENS LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

STEIGENS LLC

Dubai, United Arab Emirates

Email: enquiries@steigens.com

Phone:  +971 (4) 286 2805